laki91 Privacy Policy – How We Handle Your Personal Data

1Who This Policy Applies To

This Privacy Policy applies to all individuals who use the laki91 platform — including the website at laki91.win and the laki91 mobile application for Android and iOS — whether as a registered player or as a visitor browsing the site without a registered account.

By using any part of the laki91 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described here. This policy should be read alongside the Terms and Conditions, which govern your use of the platform overall.

laki91 is the data controller responsible for the personal data it collects through the platform. References to "laki91", "we", "us" or "our" throughout this policy refer to the laki91 platform and the entity that operates it.

2Data We Collect

laki91 collects personal data in two main ways: data you provide directly when registering and using the platform, and data that is collected automatically as you interact with the site or app.

Data you provide directly:

• Full name, date of birth and contact details (email address and phone number) provided at registration.
• Identity documents submitted for age and identity verification purposes, such as a national ID card or passport.
• Payment method details provided when you make a deposit or request a withdrawal — for example, your JazzCash or Easypaisa account number or bank account details.
• Communications you send to laki91 support, including chat messages, emails and any documents you share with us.
• Responsible gaming tool preferences that you set in your account, such as deposit limits or self-exclusion choices.

Data collected automatically:

• Device information including device type, operating system, browser type and version.
• IP address and approximate location information derived from it.
• Session data including pages visited, time spent on each section of the platform and actions taken.
• In-app usage data such as which game categories you use, session frequency and betting activity.
• Cookies and similar tracking technologies — see Section 5 for more detail on cookies.

3How We Use Your Data

The personal data laki91 collects is used for the following purposes:

laki91 does not use personal data for automated decision-making that produces significant legal effects on players without human review. Where automated fraud detection flags an account, the review that follows involves a member of the laki91 team.

4Payment Data and PKR Transactions

All financial transactions on laki91 are processed in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and other mobile wallets.

When you make a deposit or request a withdrawal, the transaction is processed through your chosen payment provider's own systems. laki91 receives confirmation of the transaction result but does not store full card numbers, JazzCash PINs or Easypaisa account passwords. Payment providers operate under their own terms and privacy policies.

• laki91 records transaction amounts, timestamps, payment method type and reference numbers for each deposit and withdrawal.
• This transaction history is retained for fraud prevention, dispute resolution and legal compliance purposes.
• Bank account details provided for withdrawals are stored in your account profile and used only to process your withdrawal requests.

5Cookies and Tracking Technologies

laki91 uses cookies and similar technologies on the website and in the mobile app. Cookies are small data files stored on your device that help the platform function correctly and allow laki91 to understand how the platform is being used.

Types of cookies used:

• Essential cookies: Required for the platform to work. These include session cookies that keep you logged in during your visit and security cookies used to detect unusual activity. Essential cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the site and app — which sections are visited most, where users drop off and how long typical sessions last. This data is aggregated and does not identify individual players by name.
• Preference cookies: Store your platform preferences such as your preferred game category view or notification settings.
• Fraud prevention cookies: Help identify device fingerprints associated with fraudulent activity or policy breaches.

You can manage cookie settings through your browser settings. Note that disabling essential cookies will affect your ability to use the laki91 platform correctly. The mobile app uses similar tracking technologies governed by your device's privacy settings.

6Data Sharing and Third Parties

laki91 does not sell personal data. Data is shared with third parties only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and other payment providers receive the transaction details necessary to process your deposits and withdrawals.
• Identity verification providers: Where laki91 uses a third-party service to verify identity documents, that provider processes the document data under its own security and privacy standards.
• Game providers: Game software providers may receive your player ID and wagering data necessary to run the games and calculate results. They do not receive your full personal profile.
• Fraud prevention services: Aggregated or anonymised device and session data may be shared with fraud detection services to protect the platform and its players.
• Legal requirements: laki91 may disclose personal data where required by applicable law, court order or official request from a competent authority.

7Data Security

laki91 takes the security of personal data seriously. The platform employs technical and organisational measures to protect player data against unauthorised access, loss, alteration or disclosure.

• Account data is stored on secured servers with access controls limiting who within the laki91 team can view it.
• Communications between your device and the laki91 platform are encrypted in transit using standard HTTPS protocols.
• The laki91 mobile app supports biometric login (fingerprint or face ID) on compatible devices, processed by your device's operating system rather than by laki91 directly.
• Internally, access to player data is restricted on a need-to-know basis. Staff who handle support queries can see account and transaction data relevant to their role but do not have access to payment credentials.

No security system is completely impenetrable. If laki91 becomes aware of a data breach that poses a risk to player data, affected players will be notified as promptly as practicable through the contact details held on their account.

8Data Retention

laki91 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, financial or fraud-prevention obligations.

• Active account data: Retained for the duration of your account's activity and for a period after account closure to allow for dispute resolution, legal compliance and fraud investigation.
• Transaction records: Financial transaction records including deposit and withdrawal history are retained for a standard period to meet anti-money-laundering and fraud-prevention requirements.
• Identity verification documents: Retained for the period required by applicable legal obligations. Once this period has passed, documents are securely deleted.
• Support communications: Retained for a reasonable period after the interaction is resolved, to allow reference in case of related issues.
• Analytics data: Aggregated, anonymised usage data may be retained indefinitely as it cannot be linked back to individual players.

When personal data is no longer required, it is securely deleted or anonymised in a way that prevents re-identification.

9Your Rights Over Your Personal Data

As a laki91 player, you have the following rights over the personal data held about you. To exercise any of these rights, contact laki91 support through the in-app chat or the contact details provided in the platform.

laki91 will respond to data rights requests within a reasonable timeframe. In some cases, identity verification may be required before a request can be fulfilled.

10Children's Privacy

laki91 is strictly an adult platform. Users must be at least 18 years of age to register and use the platform. laki91 does not knowingly collect personal data from anyone under 18.

If you are a parent or guardian and believe that a minor has registered on laki91 or provided personal information, please contact support immediately. Accounts identified as belonging to underage users will be closed and any associated data handled in accordance with applicable child protection obligations.

11Third-Party Links and Services

The laki91 platform may contain references or links to game provider interfaces, payment services or other third-party systems. These third parties operate under their own privacy policies and laki91 is not responsible for how they collect or use your data.

When you make a payment through JazzCash, Easypaisa or any other payment provider, you are using their service and their privacy policy applies to the data they handle on their side of the transaction. laki91 only receives the transaction outcome and reference data.

12Changes to This Privacy Policy

laki91 may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent version was published.

Where changes are material — meaning they significantly affect how your data is used or your rights in relation to it — laki91 will notify registered players in advance through a notification in the platform or app. For minor updates, the revised policy will be published here without separate notification.

Your continued use of the laki91 platform after any update to this policy constitutes your acceptance of the revised terms.

13Contact and Data Requests

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how your personal data is being handled, please contact laki91 support through:

• The in-app support chat in the laki91 mobile app
• The support section on the laki91 website
• The email address displayed in the Contact section of your account

laki91's support team is available around the clock and will acknowledge data-related requests promptly. Depending on the nature and complexity of the request, a response may take several business days where verification or internal review is required.